x Male Excel FAQ | Men's Health | Telehealth Costs & More

We are in 48 states and the District of Columbia. (Unfortunately we cannot prescribe medication in Minnesota or South Carolina.)

A doctor will review your medical form within 2 hours during business hours and within 24 hours during non-business hours. If you’ve been waiting longer than this, please email and we’ll take care of it. We know you’re anxious to get treatment as fast as possible & that’s why our main mission is to get it shipped as fast as humanly possible! Telehealth

If you’ve been to your main doctor in the past 3 years, you’re all set!

Yes, of course! We would never endorse any unsafe methods of treatment. This is safe as long as you answer each question truthfully, accurately, and completely, as well as only upload pictures of yourself and your ID that you took at the time of the online visit. In other words, don’t upload a selfie you took in 2003, and don’t upload a selfie of your 24 year old son.

Here’s why: Male Excel Medical & the physicians depend solely on the information you provide to them during your visit and via secure chat, phone, or video. This information is then correlated against insurance and pharmacy databases so it’s up to you to answer all questions as honestly and transparently as you can! So if you aren’t completely honest on your assessment our physicians will be unable to complete the treatment plan.

Also, assuming you do get prescribed, prior to taking any treatment, it is necessary to read the detailed information shared with you by the physician about your treatment plan. Only by reading the information in its entirety and fully understanding the content can you adequately weigh the risks and benefits of the treatment.

During your physician consultation he or she will verify your ID with a video call or a live picture of yourself at that time and upload a picture of your government ID. Easy enough, right?

Billing is a very simple and painless process. You are initially charged for the service if a physician has determined it safe and appropriate for you to take the ED treatment and the physician has written a prescription. Following that, you’re automatically billed every 30 days, with the option to cancel at any time you choose.

Can’t keep get it up? Can’t KEEP it up? You may have ED.

ED (or erectile dysfunction) is a medical condition in which a man has difficulty getting or maintaining an erection adequately to engage in sexual intercourse. Approximately 18 million men in the United States alone have some form of ED. ED is more common in older men, but can happen at almost any age — even those who have never had issues with sexual function before. The good news is it is treatable in most cases.

  • Hypertension (high blood pressure)
  • Diabetes (high blood sugar)
  • High cholesterol
  • Nerve diseases (such as Parkinson’s disease or multiple sclerosis)
  • Surgery or injury (especially prostate, bladder, or rectal surgery)
  • Abnormal hormone levels (testosterone or thyroid)
  • Lifestyle factors (like smoking, drinking alcohol in excess, being overweight, not being physically active, or using recreational drugs)
  • Side effects of some medications (including high blood pressure medication and antihistamines)
  • Emotional or personal issues (such as ongoing stress or relationship problems, depression, or anxiety about sexual performance)

If you’re over the hill, you are at higher risk of having ED. Having said this, we have also helped men of virtually all ages with their ED.

When you get an erection, blood flows into your penis and is temporarily trapped there, creating pressure in the surrounding chambers that causes your penis to expand. When you have ED, this process is interrupted.

So here’s where Male Excel comes into play:

The treatment prescribed by our doctors and delivered by our USA based national , third party pharmacy, increase blood flow to your penis and may improve the ability to get erections and maintain them until sexual intercourse is successfully completed. These treatments may also improve the overall satisfaction with the hardness of erections. After sexual intercourse is completed, the erection should go away. And although you’ve heard jokes about this before, it’s important that we state this reminder: in the rare event of an erection lasting more than 4 hours, seek immediate medical help to avoid permanent damage. Also, you should not get an erection just by taking our solutions. Sexual stimulation is required for them to work.

¡Sí! HablamosEspañol Llame al +1 (833) 625-3392 para hablar con un agente que puedaayudarlo

By mouth, of course! Also, the bottle itself will include directions on the label. Please read the label as you would any other prescription!

The third party pharmacies that Male Excel uses is WellDyneRx-FL (welldyne.com/) located at P.O. BOX 90369 LAKELAND, FL 33804 and Anazao Health Corp. located at 5710 Hoover Blvd, Tampa, FL 33634

Joe Fleischman, PharmD.



Calvin Buabeng, Pharm.D.

Anazao Health


If you have any questions complaints or concerns, or if you suffer an adverse event involving their medication, you can reach your pharmacist via phone WellDyneRx 888-479-2000 or email jfleischman@welldynerx.com. Anazao Health Corp. via phone 800-995-4363 or, fax 800-985-4363.

Your provider and their credentials will be provided to you just before your medical information is reviewed.

In addition, your medical provider may contact you via text, phone or video call if they need additional information or if your state law requires it.

If you have any questions complaints or concerns, or in the event of a possible adverse event involving your medication, you can reach your medical provider via phone 833-625-3392, text 877-549-1910 or email to support@maleexcel.com

We will provide an alternate treatment or refund where applicable.

We offer a 30 day 100% satisfaction guarantee. If the treatment does not work and you are not satisfied, please call 18336253392 and we will provide an alternate treatment or issue a refund.

Unfortunately we cannot accept returns of prescription products for reuse or resale, and all sales are final. However, if you feel we have made an error in the filling of your prescription, please contact us at 18336253392.

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