Frequently Asked Questions about Testosterone Therapy

HRT Overview & Getting Started

Absolutely! We can endorse Male Excel’s bioidentical hormone replacement therapy because we use it and have benefited from it immensely. Our founders and employees are some of Male Excel’s biggest success stories. Don’t believe us? Call our Patient Care team at 833-625-3392 right now and ask about our results.

You can get started with hormone replacement therapy by ordering your online medical consultation with our US-licensed medical provider. This consultation is your chance to go over your symptoms, medical history and get your questions answered about treatment. Your order also comes with a hormone test to check your levels at home.

You’ll be notified of your test results approximately five business days after our lab receives your completed test kit in the mail. 

Some patients notice immediate changes, while others may take longer. How soon you see results from your Hormone Replacement Therapy varies from patient to patient. Several factors influence the onset of your results, including the severity and type of symptoms being treated, and your physiological makeup. 

Our medical providers prescribe testosterone treatment in all states except Arkansas, Connecticut, Hawaii, Louisiana, New Hampshire and Rhode Island. 

HRT Treatment

We offer two options: testosterone cypionate injections and testosterone cream. Testosterone injections, using a thin insulin needle, have a lower cost, while testosterone cream, which is applied topically, has the advantage of ease and convenience. Both treatments are highly effective at optimizing your testosterone levels. We also prescribe Triclozene (clomiphene citrate) for men, which can help improve several aspects of male health, including low testosterone levels, hormone ratios and sperm production.

Thyroid issues are very common in men. If left untreated, they may prevent you from achieving optimal testosterone levels. Our combined treatment plan, which includes testosterone and thyroid optimization, enables us to eliminate any barriers to your success with HRT. By treating the total source of your hormone problem, you can expect greater results from your HRT treatment. Not only that, but thyroid treatment has many benefits beyond optimizing your testosterone. Results may include improved sleep, energy, muscle strength, hair growth and mood.

After six months of treatment and one year of treatment, you may need a blood test to recheck your hormone levels. This blood test is to verify that the dose you’re receiving is still optimal and adjust it accordingly. 

As far as getting your testosterone to optimal levels, Male Excel’s testosterone injections and topical cream are equally effective. However, testosterone cream offers a slightly better increase in dihydrotestosterone (DHT), a hormone which supports muscle-building and sexual function.

Male Excel uses a compounded blend of bioidentical testosterone powder and topical lipoderm cream. The lipoderm cream is the key vessel — the delivery method — for getting testosterone into your bloodstream. An increase in your medication dosage (measured in grams) requires more cream for absorption and for testosterone penetration. As your dosage of testosterone cream increases, the price of your medication will increase. 

The term “bioidentical” means that the hormones used in our Hormone Replacement Therapy treatments are human-identical. Unlike synthetic hormones, our bioidentical testosterone and thyroid hormones match what your body produces. By giving your body something that it’s already used to, you’ll experience less side effects.

Yes, at the time of medication refill, you can switch to testosterone injections. Before the end of your 60-day supply of HRT, we will send you a renewal reminder via text and email. At that time, you can click the link to approve your treatment plan or select a new treatment type. You’ll have 48 hours to take action before you’re billed for treatment and treatment is shipped. 

Your online consultation is the perfect opportunity for you to ask your Male Excel provider about adding ED medication, like once-daily Cialis to your HRT treatment plan. After ordering your hormone test kit, we’ll send you a Hormone Therapy Medical Consult form. To express interest in ED treatment, make sure to mark the box next to “I’d like the provider to talk to me about ED treatment.” 

HRT & Your Health

When taken in a responsible, clinically-supervised manner, Hormone Replacement Therapy runs little risk of causing hair loss or baldness. Male Excel’s Hormone Replacement Therapy is prescribed and monitored by US-licensed medical providers, which helps to minimize adverse side effects like hair thinning and shedding. 

When testosterone is administered in a responsible, clinically-supervised way, there’s minimal risk of adverse side effects like gynecomastia, or enlarged breast size. Male Excel’s Hormone Replacement Therapy is prescribed and monitored by US-licensed medical providers, helping to reduce the likelihood of unwanted side effects. 

When administered in a clinical, appropriate way, HRT poses minimal risk of testicular atrophy (shrinkage). Male Excel’s HRT is prescribed and monitored by US-licensed medical providers, helping to reduce the likelihood of unwanted side effects occurring. 

A review of current clinical information, published by the National Institutes of Health, revealed that to date, no study or review has definitively shown that Hormone Replacement Therapy is an independent risk factor for the development of prostate cancer. The article further stated that, overall, the current clinical data seems to suggest that Hormone Replacement Therapy “is an appropriate therapeutic option for men with symptomatic hypogonadism (low testosterone) provided that patients continue to receive regular prostate screenings.” When you become a patient of Male Excel, our providers will evaluate your prostate health by retesting you for prostate specific antigen (PSA) at six months and at 12 months after starting HRT treatment. 

When taken in a responsible, clinically-supervised manner, testosterone can actually support less irritability and a more positive mood, rather than aggression. Male Excel’s Hormone Replacement Therapy is prescribed and monitored by US-licensed medical providers, helping to reduce the likelihood of unwanted side effects occurring. 

When taken in a responsible, clinically-supervised manner, Hormone Replacement Therapy doesn’t increase the likelihood of acne breakouts. Male Excel’s HRT is prescribed and monitored by US-licensed medical providers, helping to minimize the risk of unwanted side effects, like acne, from occurring. 

Customer Support & Billing

Treatment cost depends on two factors:

  1. The treatment type you select.
  2. The treatment dosage your Male Excel provider prescribes.

Male Excel’s Hormone Replacement Therapy is rivaled only by our customer service. For your questions via phone, text or email, we have a full-time, US-based Patient Care team eager to assist in any way possible. Our team goes through intensive training to address your inquiries efficiently, accurately and make your experience with us the highlight of your day. 

If you have questions about starting HRT treatment, call our Patient Care team at 833-625-3392. 

Yes. We don’t require any contracts, so you’re free to cancel your treatment plan at any time. However, if you stop Hormone Replacement Therapy, please note that your hormone levels will revert back to previous (pre-HRT treatment) levels. When you quit HRT, you’ll no longer experience the life-changing benefits that come with optimization.

Our aim is to generate optimal outcomes for you. To support that goal, we offer Medical Membership as part of your treatment plan. Medical Membership means you’ll have unlimited access to our Patient Care team for general questions about HRT, as well as unlimited access to medical providers for more specific health-related inquiries. We look forward to a successful relationship and ongoing patient care is a vital part of that.

Since testosterone is a Schedule III controlled substance, medical monitoring is required by law. 

Unfortunately we cannot accept returns of prescription products for reuse or resale, and all sales are final. However, if you feel we have made an error in the filling of your prescription, please contact us at or 833-625-3392.

To initiate the refill process, we’ll contact you every two months to find out how you’re progressing on HRT treatment. At that time, you’ll answer a questionnaire so we can assess your progress and adjust your treatment plan accordingly. You can either approve your 60-day medication refill or switch your treatment type (injections or cream).

Although Hormone Replacement Therapy is not covered by insurance, we offer two different treatment options at two different price points. Hormone Replacement Therapy may be eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA) or a health reimbursement arrangement (HRA).

Since Male Excel does not accept insurance, we do not provide letters of medical necessity or medical consent.

If you have any questions, complaints or concerns, or suffer any adverse effects involving your medication you can contact Male Excel directly by phone (833) 625-3392, text (833) 394-7744 or email

Our pharmacies are:

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Anazao Health Corp.

5710 Hoover Blvd Tampa, FL 33634

(800) 995-4363

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500 Eagles Landing Dr Lakeland, FL 33810

(888) 479-2000


Get Ahead Of Hormone Loss

To experience the many benefits of HRT, you’ll first need to talk with a Male Excel provider and get your hormone levels tested. Simply click the link below to reserve your online consultation and receive your hormone kit in the mail. And, now you can get all of the above — plus your personalized treatment plan — for only $99 [a $450 value]. Click to get started today.